QUALITY MANAGEMENT SYSTEM

We are pleased to announce that Fortuna Healthcare has recently established a new QUALITY MANAGEMENT SYSTEM (QMS) as part of a process of regulating and improving various ongoing administrative procedures that take place in the business.


What is a Quality Management System (QMS)?

  • A QMS is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction.

  • The QMS is expressed as the organisational structure, policies, procedures, processes and resources needed to implement quality management.

  • Elements of a QMS include company policy/quality objectives/Quality Manual/organisational structure & responsibilities/data management etc


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